Frequently Asked Questions
Answers to all your questions about okbe
Bonuses, payments, cricket betting, live casino, and account security — detailed answers to okbe's most important questions, all in one place.
Whether you are new to okbe or a regular player, questions are bound to come up. On this page we have provided straightforward and honest answers to more than 20 questions across five sections: bonus terms, withdrawal rules, cricket and sports betting, live dealer games, and account security. If you cannot find the answer to your question here, ask our 24/7 live chat support directly.
Bonus Terms & Conditions
The welcome bonus has a set expiry period that starts counting from the moment it is credited to your account. If the wagering requirement is not met within that period, the bonus and any winnings earned from it will be cancelled. To check the current expiry of an active bonus, visit the bonus section of your account or ask via live chat.
A wagering requirement means that to withdraw bonus winnings, you must place a specific total amount in bets based only on the bonus amount — not on your deposit amount. For okbe's welcome bonus, this is 25 times. Example: if you deposit ৳1,000 you will receive a ৳1,200 bonus. You need to place ৳1,200 × 25 = ৳30,000 in bets before you can withdraw the bonus winnings.
No, the welcome bonus applies to each player exactly once — it is only available on the first deposit. If the same person tries to claim the bonus by opening multiple accounts, all those accounts and the funds in them may be forfeited. Check the promotions page regularly for new promo offers.
Yes, you can cancel an active bonus at any time. Keep in mind, though — cancelling the bonus will remove the bonus balance and the entire amount won from it. Only your original deposit balance will remain, which you can withdraw through the normal process. To cancel a bonus, go to your account settings or contact live chat.
okbe's welcome bonus is 120% of the first deposit, with a maximum cap of ৳15,000. For example, if you deposit ৳26,000 the bonus will be ৳15,000 — bringing your total balance to ৳41,000. Depositing more than that will not increase the bonus beyond ৳15,000.
How to Withdraw Money
To withdraw bonus winnings, you must first complete the wagering requirement. Once the requirement is met, the amount won from the bonus is added to your main balance, and you can then withdraw it through the normal withdrawal process. Before the requirement is met, only the original deposit portion can be withdrawn.
okbe processes withdrawals seven days a week, 24 hours a day. Even at night or on public holidays, funds are generally sent within 10–45 minutes. Withdrawals via bKash, Nagad, or Rocket are the fastest. Bank transfers may take a little longer due to the bank's own processing times.
The minimum withdrawal amount at okbe is ৳800. Requests below this amount are not accepted. The minimum deposit amount is ৳100 — the same across all payment methods. You can submit a withdrawal request once your balance is ৳800 or more.
Yes, for security purposes okbe only sends withdrawals to a wallet or bank account registered in the name of the account holder. Withdrawal requests to someone else's name may be cancelled. The name on your okbe account and the name on your payment method must match exactly.
Four withdrawal methods are available at okbe: bKash, Nagad, Rocket, and bank transfer (covering major banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). Mobile wallet methods are generally the fastest and most convenient.
Cricket & Sports Betting
Yes, okbe offers live in-play betting. Even after a match has started, you can view real-time odds and place bets. There are opportunities to bet instantly on events such as the next over, wicket, or runs. Odds change quickly, so you need to stay focused.
If a match is declared no-result due to rain, bad light, or another reason, bets are generally voided and the staked amount is refunded. If a result is determined using the DLS method, bets are settled accordingly. Check the sports betting rules for the specific settlement rules of each market.
Yes, okbe offers accumulator or multi-bet functionality. Combining selections from multiple matches multiplies the odds, creating a larger potential payout. However, if any single selection is wrong, the entire bet is lost. Adding more events increases the risk — please play responsibly.
Popular cricket markets at okbe include match winner, innings run total, top batter, top bowler, over/under runs, next wicket type, and first innings lead. As an example, betting on the "over 180 runs in the first innings" market in a Bangladesh vs India match is a common choice.
Yes, okbe covers both international and domestic cricket events including BPL, T20 World Cup, IPL, and ICC tournaments. Football, kabaddi, and other sports are also covered. Various international events run throughout the year, even outside the main season.
Live Dealer Games
Baccarat is a popular card game where the player chooses one of three bets — "Player", "Banker", or "Tie". The dealer deals two cards each to the Player and Banker; whoever has a total closest to 9 wins. The rules are simple and you can play without any particular strategy, which makes it a favourite among newcomers.
okbe's live casino tables are set up with different limits to accommodate players with different budgets. There are low-limit tables for smaller budgets and high-limit options for high rollers. The specific limits for each table can be seen in the table details in the game lobby.
Yes, both are available. Teen Patti is a traditional South Asian card game where the best hand from three cards is determined. Andar Bahar is even simpler — you pick a card and predict whether the next card of that value will land on the "Andar" or "Bahar" side. Both games can be played in real time with a live dealer.
Yes, okbe's live casino is fully optimised for mobile browsers. On any Android or iOS device, live dealer tables, chat features, and video streams all work correctly. A stable internet connection is recommended for the best experience.
Account Security
Change your password immediately and notify the okbe support team via live chat or email at [email protected]. The support team can temporarily lock your account and review your transaction history. Do not reuse a previously used password — set a new, strong one. For your security, do not reuse passwords from other sites.
okbe uses SSL encryption on the site, which means your login details, personal information, and payment data are transmitted in encrypted form. Information is not sold to third parties. See our privacy policy for full details.
The only official okbe website is okbe.bar. Phishing sites often appear with a similar design on different domains (such as okbe.net or okbe123.com). Always verify the URL in your browser's address bar, check that HTTPS is present, and open the site directly rather than clicking links in suspicious messages or emails.
A strong password should be at least 12 characters long, mixing lowercase letters, uppercase letters, numbers, and special characters (!, @, #, etc.). Do not use a password on okbe that you use on any other site. Avoid creating passwords from your date of birth or name, and consider using a password manager.
You should avoid logging in to your account from public or unfamiliar Wi-Fi networks, as there is a risk of data being intercepted on such networks. Log in using your own mobile data or a trusted home Wi-Fi connection. Even though okbe has SSL protection, caution at the network level is still important.
Can't find the answer to your question here?
Our 24/7 live chat support team is always ready to help in both Bengali and English. Open the site and start a live chat directly, or write to us by email at [email protected].
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